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By Craig Nicles
With a fleet of over 2,600 Salvation Army vehicles, the Western Territory reported over 500 auto incidents in 2012, including 100 incidents of the driver (not including ARC truck drivers) hitting stationary objects. These accidents cost the Army $2,000 each on average.
This total exceeds the national average for similar fleets, and so the Risk Management Department at Territorial Headquarters, led by Lt. Col. Walter and Ardis Fuge, aims to decrease such incidents in 2013 with assistance from the field.
The department also identified three other areas of loss—property (i.e. water damage to buildings), general liability (i.e. customer falls in thrift stores), Worker’s Compensation (i.e. employee injures back)—and will develop ways to decrease claims this year.
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