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Western Territory honored by InformationWeek

September 23, 2013
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Publication ranks territory high for its innovative business technology.

Information Week named The Salvation Army USA Western Territory to its annual list of the nation’s most innovative users of business technology. The Army placed well, coming in at number 32 of 250 recognized.

This is the ninth straight year the territory has received this honor, finding itself among many large businesses and organizations, such as Toyota Motor Sales USA Inc., which placed just below the Western Territory, as did General Motors Co., AT&T Inc., UPS and Coca-Cola Enterprises Inc. Last year the territory came in 188th.

“We were elated a few weeks ago when we realized we would be ranked in the top 100 of most innovative organizations, but to learn now that we were ranked at 32 was above and beyond anything we dared to hope for—particularly this year in which funding for IT [information technology] projects is lower than any since I have been in the job,” said Clarence White, CIO and IT secretary for The Salvation Army USA Western Territory. “Needless to say, I am extremely proud to lead a team of dedicated professionals whose hard work and creativity have gained public attention, but more importantly, has contributed to the mission of the Army.”

This year, the department received an additional accolade, being featured in the technology publication’s “20 Great Ideas to Steal in 2013” for its development of 32 highly successful mobile applications. Guided by feedback from users and internal staff, these apps were designed to save time and money for those involved in Army ministry.

Two of the most popular apps include one that summarizes sales for family stores in real time, and another that tracks the number and type of goods being donated in every location, streamlining the distribution of inventory. There’s also an app for improved social services. Through mobile devices, social workers at Salvation Army shelters gain quicker access to a client’s case management history, personal and medical information, thereby helping improve treatment, increase success rates, and strengthen relationships with program participants.

Some of these apps can be seen at mobileapps.usawest.org.

View the InformtaionWeek 2013 list at https://tinyurl.com/k2da9u4.

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